Provider Registry

Submit an update form marked Fully Employed. You must be actively working with an IHSS client to qualify for this status. Once you are fully employed, an update is required every 3 months to remain in that status

Make sure we have your most up to date information.  You must update monthly to ensure you remain active on the registry. This may be done by submitting a registry update form either online https://hss.sbcounty.gov/pa_update/ or in person at your local IHSS office

You must ensure that you advise your client with at least 2 weeks notice. Update online or in person at your local IHSS PA office and contact your client’s Public Authority and IHSS Social Worker to report the last day and hours that you worked

Once your application review is complete, you must also complete all of the following:

• Informational handbook review
• Criminal background check
• BOUNDS registration and activity completion
• CPR/First Aid training (if classes are available)

Once you have completed the requirements, you will receive a notification letter from the Public Authority stating that you are “Available” to be referred to the IHSS clients as needed

You must complete an update form or go online to update your availability monthly or if there is an immediate change in your availability/information.  If you do not update monthly, you may be removed from the registry.

• You must call your Registry and IHSS social worker once you are hired, fired or quit
• You must maintain a current CPR/First Aid card (if classes are available)
• Report any issues that arise while working with your client
• Complete your BOUNDS registration and activities

Please note: The Public Authority does not authorize client hours.  Call the IHSS social worker if you have questions in regards to your clients hours.

Working as a Registry provider can offer:

• The flexibility you may need in your work hours, such as full-time or part-time scheduling. (If you are a student, have young children or other responsibilities, this flexibility can be vital)
• Eligibility of medical benefits are available if there are open spots.  Once you are hired and have the required hours worked, please call Dublin at 925-803-1880

Once you are added to the Registry, your name will be placed on a list and mailed to IHSS consumers who are looking to hire a provider. We maintain an active database of people needing assistance throughout San Bernardino County who prefer to hire a provider from our Registry. The consumers value the training and screening process, such as provider reference checks and criminal background checks

Although your paycheck comes from the State of California, the person you are providing the care to is your employer. This individual is responsible for hiring, training, supervising and – if need be – firing their Individual Provider. The IHSS Public Authority is the employer of record for purposes of negotiating wages and benefits.

You will make an important difference in people’s lives and while experience is not required, caring and a strong sense of responsibility are. As a provider, you can take pride in your skills, compassion and professionalism. This is an excellent opportunity for you to learn new skills and gain experience in the care giving profession.

Go to your local IHSS office and ask for a Public Authority Registry application or you can request one by emailing us at IHSSPARegistry@hss.sbcounty.gov.

All Registry providers are required to complete the new IHSS Enrollment process which includes registering for BOUNDS system as well as undergo and pass a Department of Justice (DOJ) criminal background check.

The Public Authority Registry is a program that brings together people who need care in their own homes with those who want to provide that care. The Public Authority Registry can help put you in touch with individuals with disabilities and/or elderly Consumers who need help to live safe and independently in their homes. The Registry is a service that includes recruiting and pre-screening IHSS providers, helping clients with interview assistance and referring Registry providers to IHSS clients.  As a provider, you can help consumers in many important ways, including:

• Preparing meals and feeding
• Keeping the house clean
• Bathing and dressing
• Shopping and laundry
• Assisting with personal care

In short, as a provider you can become a trusted and very important partner in allowing a consumer who hires you to live independently in his or her own home.